FAQs｜Yossou (official site) of ancestor Chawanmushi and the Sippokuryouri of Nagasaki

FAQs

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FAQs

About the head office [restaurant]

Want to make a reservation, but ...

As it is available without the reservation, but a room may be full

Please refer over a telephone directly. But depending on time, a day

I may not make a reservation.

In addition, banquet dishes individual box containing personal tableware and the local dish in Nagasaki of Chinese origin (five people ...) come to need a reservation.

Is there the parking lot?

I'm sorry, but our store does not have a parking lot.

Please use the toll parking lot of the neighborhood.

In addition, I do not issue the stationed-in-bike-race ticket.

Can you smoke?

Cause a visitor inconvenience, but in the case of the smoking

Please use "a smoking room".

Can you appoint the private room?

I'm sorry, but there is not the private room.

Can you cancel the reservation?

On account of the stocking and the training, please contact me by the day before.

It is allergic predisposition, is the correspondence possible?

Give every possible response, but by allergic kind (ingredients) and degree

I may not cope. Please talk at the time of a reservation.

How many people is the banquet possible?

It is available to around 60 people.

Can I ask even about a wheelchair?

You can use a seat at a table on the first floor.

Is the carry-on of food and drink possible?

I have you refrain from a carry-on of food and drink in our store.

About a home delivery of cooked foods department [catering department]

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By when should I make a reservation?

Please make a reservation within 2-3 days before a delivery date (delivery).

About the specials such as Sippokuryouri, the congratulations or condolence dishes, please make a reservation within one week before a delivery date (delivery).

In addition, I may not accept it as a number includes a limit for the busy season.

Please understand it.

※For more details, please refer over a telephone.

(Chikugomachi home delivery of cooked foods department TEL095-821-2000)

Is cancellation, the change after the reservation possible?

On account of the stocking and the training, please contact me by all means by the day before.

How many people can you deliver it for? In addition, please tell me the area that you can deliver.

I deliver it from one portion. The case that cannot accept an order of one portion depending on an area

As you may not appoint the delivery time, please refer over a telephone.

(Chikugomachi home delivery of cooked foods department TEL095-821-2000)

About card payment

I'm sorry, but is a home delivery of cooked foods department; by the card cannot pay.

Can you rent accessories (tables)?

As a number includes a limit, in the case of an order, ask it.

(Chikugomachi home delivery of cooked foods department TEL095-821-2000)

Will you send it to a hotel and the public facilities?

I deliver it if I can have the permission of a hotel and public facilities.

About contents, the change of dishes

Please inquire for contents, the change of dishes over a telephone.

　(Chikugomachi home delivery of cooked foods department TEL095-821-2500)

　　Time in from 10:30 a.m. to 7:00 p.m.

Can you order the tea?

It costs a rate separately. In the case of an order, ask it.

When is the receptionist of New Year dishes from?

From November to December 25

As a number includes a limit, please order it early.

About local shipment

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I want to give an acquaintance it as a present, can you have you send the product which you purchased to another address?

Possible. Have input the information of the request main state; by new registration of "the destination choice"

After registering the name of the partner other side, an address, a phone number, please choose the destination among list box.

What kind of order method is there?

①Order on the Internet

　　Time in 24 hours

　　→Online shop

②Order over the telephone

　　Time in from 9:00 to 17:00

　　TEL095-821-2500

③Order by the FAX

　　Time in 24 hours

　　The application after 17:00 becomes the correspondence of the next day.

　　You print out an order form, and please order it.

　　FAX095-821-2809

　　→The FAX order form from this

　　※As you can order even the paper except the exclusive order form, the address of the request main state, a full name, it is called

　　And entry has an address of the other side sending it, a full name, a telephone, an article, amount, the auspicious decoration for gifts of the order

　　Please fax. After a reception desk, I will inform you over a telephone for order confirmation from us.

④Order by the mail

　　Address of the request main state, address of a full name, a telephone and the other side sending it, full name, telephone,

　　I have you fill in an article, amount, the auspicious decoration for gifts of the order and am a sealed letter or a postcard to the following address

　　Send. After a reception desk, I will inform you over a telephone for order confirmation from us.

　　〒850-0052

　　2-65, Chikugomachi, Nagasaki-shi, Nagasaki

　　Yossou synthesis office work behavior

How long does a product arrive in?

I send the product in Yamato Transport Co., Ltd. (cool delivery service) after the application reception desk within 3-7 days. In addition, I may not send it by a traffic condition, areas such as courier service on the delivery hope date and time. Thank you for your understanding beforehand.

About the postage

○List of postage

◆The postage of the customer burden you. I hope that you are expected to pay it with the product price.

District	Delivery district	Rate
District	Delivery district	Less than 5 kg	Less than 15 kg
Hokkaido	Hokkaido	1,700 yen	2,000 yen
Tohoku	Aomori, Akita, Iwate, Miyagi, Yamagata, Fukushima	1,400 yen	1,700 yen
Kanto	Ibaraki, Tochigi, Gunma, Saitama, Chiba, Kanagawa, Tokyo, Yamanashi	1,200 yen	1,600 yen
Shinetsu	Niigata, Nagano	1,200 yen	1,600 yen
Hokuriku	Toyama, Ishikawa, Fukui	1,100 yen	1,400 yen
The central part	Shizuoka, Aichi, Mie, Gifu	1,100 yen	1,400 yen
Kansai	Osaka, Kyoto, Shiga, Nara, Wakayama, Hyogo	1,000 yen	1,300 yen
China	Okayama, Hiroshima, Yamaguchi, Tottori, Shimane	900 yen	1,300 yen
Shikoku	Kagawa, Tokushima, Ehime, Kochi	1,000 yen	1,300 yen
Kyushu	Fukuoka, Saga, Kumamoto, Oita, Miyazaki, Kagoshima	900 yen	1,300 yen
Okinawa	Okinawa	1,400 yen	2,200 yen
Nagasaki	The Nagasaki prefecture	700 yen	1,200 yen
Nagasaki	The Nagasaki city (except some areas)	Free of charge

　　　　　　　　　　　　　　　　(the postage mentioned above includes a cool rate and a consumption tax.)

※When weight exceeds 15 kg, it becomes two mouths.

◆I send the delivery by Yamato Transport Co., Ltd., cool delivery service.

◆I can appoint the delivery time.

　(I may not send it by climatic condition and a traffic condition, other all affairs feeling in time you like.)

In the morning

(until ... 12:00)

From 14:00 to 16:00

From 16:00 to 18:00

From 18:00 to 20:00

From 19:00 to 21:00